Was sceptical, but R2D2 (name we gave out robovac) has become a family favourite! We are usually an early adopter on all things tech, but never got round to a robo vac. We registered for the £1 to get £100 off launch price and Eufy kept us updated close to launch date. Purchased just before official launch and product arrived as promised. Took more time to unpack (great packaging!) but simple to setup app, load water & detergent (came with 2 bottles) then sent it out to scan downstairs. Had about 2 weeks now and done full downstairs mop & vac, then did some rooms as vac only, then selected some rooms to mop and vac- app very versatile. No complaints yet. Haven’t tried to map upstairs, presume you have to take vac and base station upstairs to map first, then send out to do its business which will require a return to base to offload / clean / dry mops from time to time. We saw some negative reviews that it won’t mop and vac upstairs- makes sense since machine has to return to base.
We love our X10 - no complaints apart from it doesn’t dust surfaces while it does floors - lol!!